Delivery
100% PARCEL INSURANCE
We take great pride in every order, and that’s why we aim to ship your purchase within 1-5 business days after payment. Each item is designed and crafted in our cozy sewing studio, and since we sometimes make products to order, this process takes time. Rest assured, we will prepare and ship your order as quickly as possible!
We offer two shipping options:
- Standard Shipping: Typically delivers in 5-14 days.
- Express Shipping: Available via major couriers (DHL, UPS, FedEx) with delivery within 3-7 days.
Please note: Shipping times are estimated from the moment your order is fulfilled, not when the order is placed. Fulfillment can take 1-5 business days.
You will receive a tracking number via email within 1-5 days after placing your order. If you haven't received your package within the estimated delivery time, please contact us, and we will look into it for you.
Please be aware that shipping times are estimates and can vary depending on your country’s courier policies and customs processing.
Customs & Taxes
Tax and customs regulations vary by country, and it is the customer's responsibility to be aware of any taxes or fees that may apply when ordering. This includes any customs holds or extra duty fees.
If you have any questions, don’t hesitate to reach out! We're happy to assist you.